Agra Heritage Walks

Terms And Conditions


Payments:

  • For all the services contracted 50% advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid post delivery of products

Cancellation Policy:


  • In the event of cancellation of offered experience / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 45 days prior to tour date: 10% of the service cost

  • 15 days prior to tour date: 25% of the Tour / service cost

  • 07 days prior to tour date: 50% of the Tour / service cost

  • 48 hours prior to tour date OR No Show: No Refund

Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday).

For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.

Our Liabilities & Limitations:

  • All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.

  • We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

  • We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

  • We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. All baggages & personal property/s at all times are at the client’s risk.

Privacy :

  • The content generated during the tours eg photos, video etc can be used as promotional material by Agra Heritage Walks.

Jurisdiction

  • The client agrees that the terms of this agreement shall be governed by the laws of Agra and any dispute shall be heard by the court of appropriate jurisdiction in Agra.